Monica co-founded LCW in 2000 with Randall Stieghorst and a mission of inspiring professionals to connect across cultures. To every LCW client engagement, Monica brings a perspective that is rooted in experience on-the-ground in over 45 countries and work with dozens more, as well as 20+ years' of leading communication, learning, and organizational development projects. Her primary role today is serving as LCW's Master Consultant and Chief Engagement Leader for clients ranging from Fortune 100 companies to world class universities and the U.S. Peace Corps; she helps them achieve cultural transformations, develop cultural competence, interrupt unconscious bias, engage global talent, and better connect to the local contexts in all the locations where they operate.
Monica's particular expertise is developing global skills, mindsets, and systems for North Americans to succeed among culturally diverse workplaces, markets, and project teams. Recent client engagements include comparing gender equity strategies in Science, Technology, Engineering and Math (STEM) across world regions, assessing and developing executive leadership teams' cultural competence and skillset for managing unconscious bias, setting global talent development and global diversity strategies, researching best practices for global Employee Resource Groups, benchmarking global ethics and compliance programs, and customizing skill-building suites for "Leading & Operating Globally" and "Managing bias in the selection process” as well as "Engaging & Developing Everyone" and "Building Innovative Teams through Inclusion". A sample of recent clients include the One Acre Fund (OAF), Aon Hewitt, Syniverse, Hyatt, Kellogg School of Business, CSAA Insurance, Archer Daniels Midland (ADM), General Mills, Allstate, Hospira, Mercer, Howard University, NASDAQ OMX, Boston Scientific, Towers Watson, California State University, and the Outback Steakhouse parent company Bloomin' Brands.
Monica is also a highly sought after presenter and key note speaker, and is regularly invited to share insights on the topic of cultural competence, managing unconscious bias, and global diversity at major professional conferences and university forums. Her expertise is regularly quoted by the media, appearing in such outlets as the Chicago Tribune, Boston Globe, Yahoo! India, Toronto Star, Ottawa Citizen and Frommer's Budget Travel. Her professional insight is also featured in periodicals from the Society for Human Resource Management (SHRM), Ethics and Compliance Officers' Association (ECOA), and the American Society for Training and Development (ASTD). Monica has published in Multilingual magazine as well as Diversity Best Practice's Global Diversity Primer, and is the co-author of "Cultural Detective®: Global Business Ethics" volume as well as a university-level textbook chapter titled "Global Communications" published by McGraw-Hill/Irwin.